• In stock orders ship within 24 hours.
• Overnight orders are only valid on in-stock items for orders placed prior to 3:00 PM EST
• Weekend orders will be processed the next business day.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 2-3 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 2-3 business days. A few of the parts ordered from the manufacturer may take up to 5-6 business days to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• No Saturday delivery available.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping Carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer.
• We do not ship internationally. Intercontinental United States only.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.
• We do not ship automotive batteries.
• Automotive shocks can only be shipped via ground shipment
• Some automotive exhaust components are not able to be shipped, due to odd shape/size.
• All orders over the total value of $400.00 will require signature upon delivery.
• Local pick-up is located in Akron, Ohio

• Contact us to arrange for any returns.
• CORE RETURNS MUST BE RETURNED IN ORIGINAL BOX
• A copy of the invoice will need to be included with the return.
• There is a 15% restocking fee charged against all returned parts.
• Parts must be in resalable condition and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 15 days of receipt.
• Customer is responsible for the return shipping.
• Address- Lexus OE parts

  1000 Interstate Pkwy Akron, Oh 44312

• Customer must return item within 30 days of receipt

• Shipping is not considered a refundable item as there is still a cost to ship your order.
• If a package is refused upon arrival, your refund will be deducted from the shipping fee of the package back to us.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
• If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.